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5 & 2 Studios Gift Factory logo

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What is my return status?Updated 22 days ago

You’ll receive an email from our shipping team as soon as they receive your return. (Remember to check your spam/junk folder.)


If you’re receiving a replacement item, you’ll receive new tracking info as soon as the new package ships. 

If you’d prefer to cancel your order and receive a full refund, please submit a request below, and we’d be happy to take care of that for you—as long as a replacement hasn’t already shipped.


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