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The Chosen Gift Factory GAD Edits 8-23

The Chosen is the first-ever multi-season TV show about the life of Jesus. The Chosen allows us to see Him through the eyes of those who knew Him.

The Chosen - Help Center

Our new warehouse is fast...we mean really fast!  

Unfortunately, it is often not possible to change the order or cancel.  Many times by the time we hear from you about a change or cancellation the order has already been picked, packed, and ready to deliver.  

We are closed on the weekends and evenings and work regular US business hours, a very small team, and can't always read emails/requests soon after it is sent. The warehouses pull and fulfill orders around the clock which makes a very small window of time when any changes can be made.

If we are able to make the changes, we are happy to do so! Contact us on the Chat channel, or email us at gifts@thechosen.tv.  

If you are wanting to add another product to the existing order that has already been made, please note that we cannot do this and you will have to place a separate order.

Change or Cancel an Order

Thank you so much for reaching out and inquiring about our return policy, we are happy to help. :)

If you are unsatisfied with a product you selected, please email us at gifts@thechosen.tv or reach out to us here on the Chat channel.

Please let us know if we can be of any further assistance!

Return Policy

We are extremely excited about our new warehouse!  We are already seeing product being delivered faster than ever, in some cases within a day or two of the order being placed.  Nevertheless, shipping delays can be caused by delays in the warehouse or various  issues with individual carriers that we use to get your Chosen Merchandise delivered to your doorstep.  You should be able to follow your shipment throughout the process, but if you feel that it has gotten lost or is running behind schedule, you can always reach out to us in the Chat, or email us at gifts@thechosen.tv
Order Acknowledgment: When you place your order at www.thechosengifts.com, you should immediately receive an order confirmation email.  This email is extremely important to save.  It contains your order number.  It's fairly easy to find your order number as it always is preceded by a "CHS" in front of a 7-digit number.  It always helps our support team if you have this handy when inquiring about your order.
Delayed Updates: You’ll automatically receive the same updates we do, at the same time we do. This makes it impossible for us to provide any additional information regarding delivery dates.
Confirmation of Shipment: Once your package leaves our warehouse you will receive an email confirming the shipment has left our warehouse.  This email will conatin information about the shipping carrier (who will be delivering your package) and their tracking number.
Delivery Estimates: Our shipping partner will provide you with an estimated delviery time through their website with the tracking number provided.

Shipping Delays

If your item or size is not available you will see the option to be notified when the item is available.  Simply follow this link and enter your email address and when the item is available you will be notified via email.

Out of Stock Items

“Watch out for false prophets. They come to you in sheep’s clothing, but inwardly they are ferocious wolves.”. - Matthew 7:15, New International Version. The Chosen is now a global phenomenon with millions of fans around the world (we’re working towa

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