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My package seems to have stopped moving.Updated 14 days ago

If your package stops moving at any point, do not fret! It is still on its way to you and is likely

just clearing customs. Occasionally, there may be delays due to customs or weather events. If

this happens, your tracking page will be updated with the latest shipping status.

At any time, if you have a shipping-related question you can reach out via your tracking page

(‘Need Help’ button) or via email at [email protected] with your tracking number.

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